HPS CONNECT Inc. (hereinafter referred to as “the Company”) recognizes that protecting personal information is a vital social responsibility for a business handling such information. Accordingly, the Company has established and operates the following Privacy Policy regarding the handling of personal information obtained through its business activities.
1. Basic Policy on the Handling of Personal Information
- When acquiring personal information, we will specify the purpose of use as clearly as possible and collect only the information necessary to achieve that purpose.
- When obtaining personal information directly from the individual in writing, we will inform them of the following before collecting only the necessary personal information:
- The name and contact information of our company
- The purpose of use of the personal information
- We will use personal information only within the scope of the purpose for which the individual has given consent, and will establish and implement procedures to ensure that it is not used beyond that scope.
- We will manage acquired personal information appropriately and will not disclose it to third parties except in the following cases:
- When we have the customer’s consent
- When disclosing the information to contractors to perform services requested by the customer
- When disclosure is required by law
- We will maintain personal information accurately and up-to-date, and take necessary measures such as maintaining security systems, strengthening management structures, and conducting thorough employee training to prevent unauthorized access, loss, damage, alteration, or leakage of personal information. We will implement robust safety measures to ensure strict management.
- To ensure the accuracy and security of personal information, we will take all necessary security precautions.
- When outsourcing the processing of personal information, we will include contractual obligations that prohibit leakage or provision to third parties, and conduct appropriate oversight of the contractors.
- Requests or inquiries regarding retained personal information will be handled by contacting our customer service department.
- We will comply with all applicable Japanese laws and regulations concerning personal information and review and improve this policy as necessary.
- We may update this Privacy Policy from time to time. Any significant changes will be posted on our website along with the updated policy.
2. Types of Information Collected and Methods of Collection
The types of information we collect vary depending on how they are obtained, as outlined below.
Information obtained directly from customers | Inquiry details, company or organization name, full name, email address, phone number, and any freely entered information |
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Information collected when customers access our services | Device type, device identifier, browser type, IP address, and cookies |
Information obtained through integration with external services | User IDs used with external services and other information disclosed by the customer to the linked service in accordance with their privacy settings |
3. Handling and Purpose of Use of Personal Information
Personal information obtained from customers will be used within the scope of the purposes listed below.
If the intended use falls outside the scope of these purposes, we will obtain prior consent from the individual if the information was collected directly. If the information was obtained by other means, we will disclose the purpose before using it.
In addition, for the purpose of measuring advertising effectiveness, we may obtain information (such as the date of the click and the advertising site) from third-party tools regarding advertisements clicked before visiting our website. This information may be matched with your application data.
Personal Information | Purpose of Use |
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Personal information related to our business | Used for providing information on our services, sales activities, survey requests, and managing business relationships. |
Personal information obtained through inquiries regarding our services and company information, document requests, applications for seminars or exhibitions, and sales activities such as phone calls, emails, direct mail, visits, or business card exchanges | Used for providing information on our services, sales activities, survey requests, and managing business relationships. |
Personal information related to employees and former employees | Used for employment and personnel management purposes. |
Personal information of job applicants | Used for recruitment screening and communication of selection results. |
Personal information related to email newsletter subscriptions | Used for managing email newsletter subscriptions. |
4. Disclosure and Other Handling of Personal Information
- Regarding personal information subject to disclosure, we define such information as personal information over which the Company has the authority to respond to all requests from the individual, including disclosure, correction, addition or deletion, suspension of use, erasure, suspension of third-party provision, and notification of the purpose of use (hereinafter collectively referred to as “disclosure, etc.”). We will respond to such requests from the individual without delay.
- In the event of a request for disclosure, etc. of personal information subject to disclosure, the Company will carry out disclosure procedures after verifying the identity of the individual making the request.
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Regarding identity verification, we verify the identity of the requester using one of the following methods:
- Calling the phone number already provided by the individual to confirm their identity.
- Sending an email to the email address previously provided by the individual and confirming identity through their reply.
- Verifying the individual’s name, address, phone number, and date of birth at the time of the procedure.
- To verify the identity of an authorized representative, the representative must visit our office in person and present a driver’s license or passport along with a letter of authorization.
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Regarding the procedures for responding to requests for disclosure, etc., once identity verification is complete, the Company will mail a “Request Form for Disclosure of Personal Information” to the individual. After we receive the completed request form, we will respond without delay. Responses may be provided by phone or in writing through a “Response Form for Disclosure of Personal Information.”
Please note that we do not charge any fees for processing disclosure requests.
5. Access Analysis Tools
- This website uses Google Analytics, a web analytics service provided by Google.
- Google Analytics uses cookies to collect traffic data.
- The collected traffic data is used solely for analyzing website usage and for providing related services. This data is collected anonymously and does not identify individual users. You can opt out of this data collection by disabling cookies in your browser settings.
- For more details, please refer to the following link:
https://policies.google.com/technologies/partner-sites
6.Contact
For inquiries regarding our handling of personal information, please contact us at the details below.
Company Name | HPS CONNECT Inc. |
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Address | 2F-C, Shibuya Dogenzaka Tokyu Building 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043 |
Personal Information Protection Manager | Shinya Iino |
Contact | TEL: 050-8884-7735 Mail: info@hps-connect.com |
Last Updated: April 1, 2025
HPS CONNECT Inc.
President & CEO Shinya Iino